Privacy Policy

Effective Date: January 2026

At Thompson’s Rentals (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or rent a vehicle from us in Exuma, The Bahamas.

1. Information We Collect

We collect information that allows us to process your reservation and provide insurance coverage. This includes:

Personal Identification: Name, mailing address, email address, and phone number.
Driver Information: Driver’s license number, date of birth, and passport details (for international renters).
Payment Information: Credit card details (number, expiration date, CVV) for payments and security deposits.
Rental History: Details of vehicles you have rented from us in the past.
Website Data: IP address, browser type, and operating system when you visit our website (collected via cookies).

2. How We Use Your Information

We use your data for the following specific purposes:

Service Fulfillment: To reserve your vehicle, process the Rental Agreement, and verify your identity and eligibility to drive.
Transactions: To process payments, refunds, and security deposits.
Communication: To send booking confirmations, rental updates, and respond to your inquiries.
Legal Compliance: To comply with Bahamian road traffic laws, insurance requirements, and requests from law enforcement agencies.

3. How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information.

Digital Security: Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive payment data during transmission.
Physical Security: Hard copies of Rental Agreements and sensitive documents are stored in locked, secure facilities at our George Town office.
Access Control: Only authorized personnel with a specific business need are granted access to your personal information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following limited circumstances:

Service Providers: We may share data with trusted third parties who assist us in operating our website or processing payments (e.g., credit card processors), so long as those parties agree to keep this information confidential.
Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Insurance Claims: In the event of an accident, relevant details will be shared with our insurance providers and the Royal Bahamas Police Force as required.

5. Cookies

Our website uses “cookies” to enhance your experience. Cookies are small files that a site transfers to your computer’s hard drive that enable the site to recognize your browser and remember certain information (such as your pickup/drop-off dates). You can choose to turn off all cookies via your browser settings, though some features of our site may not function properly.

6. Third-Party Links

Occasionally, we may include links to third-party websites (e.g., Exuma tourism guides, hotels). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

Under the Data Protection (Privacy of Personal Information) Act of The Bahamas, you have the right to:

Request access to the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Request the deletion of your data (subject to legal retention requirements for rental records).

8. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Thompson’s Rentals Queen’s Highway, George Town Exuma, The Bahamas
Email: info@thompsonsrentals.com
Phone: +1 (242) 555-0199